In order to ensure the Scope of Appointment is documented, WellCare requires all SOA's to be telephoned in to our AVL. This record is electronically maintained for 10 years and can be accessed easily if requested. Producers still need to maintain their own records for Consent to Contact, but WellCare accepts the responsibility of maintaining the SOA.
Producers should call the appropriate Toll Free Number (TFN) for their respective market.
Hours are Monday - Sunday, 8:00 AM to 8:00 PM
CT Appointment Verification Line
877-819-1157
TX (Houston) Appointment Verification Line
877-819-2982
TX (Dallas) Appointment Verification Line
877-819-1159
TX (San Antonio) Appointment Verification Line
877-819-5830
OH Appointment Verification Line
877-819-5829
FL (East) Appointment Verification Line
877-819-2980
FL (South) Appointment Verification Line
877-820-4938
LA Appointment Verification Line
877-819-3239
FL (West) Appointment Verification Line
877-829-6303
MO Appointment Verification Line
877-819-3241
NY (Upstate) Appointment Verification Line
877-821-1528
NY (Downstate) Appointment Verification Line
877-819-1160
NJ Appointment Verification Line
877-819-3247
IL Appointment Verification Line
877-819-2984
GA (North) Appointment Verification Line
877-819-1155
GA (Central-SW) Appointment Verification Line
877-819-1156
GA (Southeast) Appointment Verification Line
877-821-1519
HI Appointment Verification Line
877-248-7509
PDP Appointment Verification Line (only use this line if you are NOT in the following states:CT, FL, GA, HI , IL, LA, MO, NJ, NY, OH, TX)
877-297-3625
Paper Application Verification (PAV)
Hours are Monday - Sunday, 8:00 AM to 2:00 AM ET
All applications for 2011 will be processed using the PAV process.
The PAV toll free phone number is 1-866-915-7670.
Paper Applications received by a sales agent must be faxed to WellCare within 48 hours of receipt. Fax all Applications to: 1-866-473-9124
For Paper Scope of Appointment and Application Exception:
